The holiday season is upon us! To help you navigate this busy period seamlessly, we have put together a list of our 10 Top Tips that will contribute to a successful parcel peak this year.
1. Always CHECK-IN in parcels dropped off at your store.
Stay on top of incoming parcels by regularly checking in each one via the Parcelly device. A streamlined check-in process ensures efficiency and minimises the risk of misplaced or lost items.
2. Always CHECK-OUT parcels for collection from your store.
Just as you monitor incoming parcels, be diligent about processing outgoing ones. Timely and accurate check-outs contribute to a smooth flow of parcels through your location.
3. Make sure your Parcelly device is always fully charged.
Keep your Parcelly device charged. A reliable device is crucial for efficient parcel management, especially during peak periods. Every parcel counts!
4. Make sure all of your staff are trained to use the Parcelly device.
Training all staff members to use the Parcelly device ensures that everyone can contribute to a well-coordinated operation and that you are paid the correct commission for your services.
5. Always identify the driver coming to collect and drop off parcels.
Ensure to identify the drivers at your store. Drivers from carriers DHL and UPS will always be wearing their uniform. Drivers from carrier APC are not always required to, therefore it is always vital to identity the driver to ensure that only authorised personnel handle parcels. Feel free to ask the courier to show their ID before handing over parcels.
6. Make sure to store your parcels in a secure place.
Designate a secure area for storing parcels and ensure the space is well organised to save time and reduce the risk of errors.
7. Have your branding up for your community to see.
Make your store services known in your community by displaying your Parcelly marketing materials prominently. This builds trust and awareness for your customers and drivers, while also serving as a marketing opportunity.
8. Make sure you are aware of all the carriers that operate from your location.
Stay informed about the carriers operating from your location. Parcelly is carrier agnostic, meaning you may receive DHL, APC or UPS shipments. Understanding their specific requirements will help you anticipate and manage the influx of parcels more effectively.
9. Make sure we have your most recent contact details and opening hours.
Keep us in the loop with any changes to your contact details or opening hours so that we can provide you with the support you need during the busiest time of the year.
10. Contact the Parcelly Support team if in doubt.
If you have any questions or encounter any problems, don't hesitate to reach out to our Parcelly Support Team on 0203 813 7868. Our dedicated support team is here to assist you throughout the festive season.
By implementing these Top 10 Tips, you can position your location for a successful parcel peak during this festive season. Together, let's make this holiday season a seamless and successful one for your business and the entire logistics network!